Privacy Policy

ovw108 ("we", "us", "our", or "the Platform") operates the online betting and casino platform accessible at ovw108.net, providing sports betting, live casino, slot games, and related services to Members primarily located in Indonesia. In delivering these services, we necessarily collect and process personal data relating to our Members and, in some cases, prospective Members who interact with the platform without completing registration.

This Privacy Policy ("Policy") sets out a comprehensive account of our data processing activities — what personal information we collect, the purposes for which we use it, the third parties with whom we may share it, the security measures we apply to protect it, and the rights available to you as a data subject. This Policy forms part of the overall legal framework governing your use of the ovw108 platform, alongside the Terms & Conditions and the Responsible Gaming policy.

This Policy applies to:

• All registered Members of the ovw108 platform, regardless of registration date.
• Visitors who access ovw108.net without completing registration, to the extent that data is collected via cookies and similar technologies.
• Individuals who contact ovw108 customer support via any channel, including email and live chat.
• Individuals who participate in promotional campaigns, surveys, or competitions organized by ovw108.

This Policy does not apply to third-party websites or services that may be accessible via links displayed on the ovw108 platform. ovw108 has no control over, and accepts no responsibility for, the privacy practices of any third-party site.

ovw108 collects personal data across several categories, each serving a distinct operational or regulatory purpose. The table below summarizes the categories of personal data we process:

ovw108 collects personal data through the following channels and mechanisms:

• Direct Submission: Information you provide when registering an account, completing KYC verification, making deposits or withdrawal requests, contacting customer support, or participating in promotions and surveys.
• Automated Technologies: Technical and usage data collected automatically when you access and interact with the ovw108 platform, including via cookies, web beacons, pixel tags, and server-side logging. See Clause 8 for full details on our use of cookies.
• Payment Providers: Transaction confirmation data received from Indonesian payment channels — BCA, BRI, BNI, Mandiri, CIMB Niaga, DANA, OVO, GoPay, ShopeePay, and LinkAja — when you initiate a deposit or withdrawal.
• Identity Verification Services: Where ovw108 employs third-party KYC service providers to verify the authenticity of identity documents, those providers may return verification results and associated data to ovw108 as part of the verification workflow.
• Fraud Prevention Partners: Risk scoring and device fingerprinting data provided by fraud prevention technology partners, used to assess account integrity and detect suspicious activity.
• Publicly Available Sources: In limited circumstances, ovw108 may cross-reference information provided by Members against publicly available records for the purposes of identity verification or fraud prevention.

ovw108 processes personal data for the following purposes. We do not use personal data for any purpose that is incompatible with the purposes stated at the time of collection:

• Account Registration and Management: To create, maintain, and administer your ovw108 Member account, including applying and enforcing the 21+ age requirement and the single-account policy.
• Identity and Age Verification (KYC): To verify your identity and confirm that you are at least 21 years of age and eligible to use the platform, as required for responsible gaming compliance and fraud prevention.
• Service Delivery: To process bets and wagers, calculate and credit winnings, manage your IDR wallet balance, and deliver the full range of ovw108 products — including sportsbook markets, live casino games from providers such as Evolution Gaming, and slot titles from Pragmatic Play and Pocket Games Soft.
• Payment Processing: To facilitate deposits and withdrawals via your chosen Indonesian payment channel, reconcile transactions, and issue receipts and confirmations.
• Responsible Gaming: To monitor gaming patterns for indicators of problem gambling, enforce deposit limits and self-exclusion decisions, and provide responsible gaming support in accordance with our Responsible Gaming policy.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeover, bonus abuse, and any other conduct that violates our Terms & Conditions.
• Customer Support: To respond to your queries, resolve complaints, and maintain a record of our communications for quality assurance and compliance purposes.
• Marketing and Promotions: Where you have consented to receive marketing communications, to send you information about ovw108 promotions, seasonal offers (such as Idul Fitri and Ramadhan bonuses), and new product features. You may opt out of marketing communications at any time by contacting support.
• Platform Improvement: To analyze usage patterns, conduct A/B testing, and make data-informed improvements to the ovw108 platform's design, performance, and feature set.
• Legal and Regulatory Compliance: To meet obligations imposed by applicable laws, court orders, or requests from competent regulatory authorities, including anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.

ovw108 processes personal data only where a valid legal basis exists. The primary legal bases on which we rely are as follows:

• Contractual Necessity: Processing that is necessary to perform our contractual obligations under the ovw108 Terms & Conditions, including delivering gaming services, processing payments, and managing your account. Without this processing, we cannot provide the services you have registered to use.
• Legitimate Interests: Processing undertaken to pursue ovw108's legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and internal analytics — provided that such interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Processing required to comply with applicable legal and regulatory obligations, including KYC and AML requirements under internationally recognized financial crime prevention standards.
• Consent: Processing based on your explicit and freely given consent, particularly in relation to receiving marketing communications. Where consent is the legal basis, you may withdraw it at any time without affecting the lawfulness of any processing carried out prior to withdrawal. Withdrawal of consent does not affect processing carried out on other legal bases.

ovw108 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. We share personal data only in the following circumstances and only to the extent necessary for the stated purpose:

• Payment Service Providers: Personal and financial data is shared with Indonesian payment processors — including the banking networks of BCA, BRI, BNI, Mandiri, and CIMB Niaga, and the e-wallet platforms DANA, OVO, GoPay, ShopeePay, and LinkAja — solely to facilitate your deposit and withdrawal transactions.
• Identity Verification Providers: Identity documents and biometric data submitted during KYC may be processed by accredited third-party identity verification service providers engaged by ovw108 under strict data processing agreements.
• Game Technology Providers: Certain game-session data (such as player identifiers and session tokens) may be shared with licensed game studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — to the extent required to deliver seamless gameplay. These providers are contractually prohibited from using such data for any purpose other than game delivery.
• Fraud Prevention and Risk Analytics Partners: Technical and behavioral data may be shared with specialist fraud prevention partners to generate risk scores and protect the platform against financial crime. All such partners are bound by confidentiality obligations.
• Legal and Regulatory Authorities: ovw108 will disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction when legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of ovw108, its Members, or the public.
• Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of all or part of the ovw108 business, Member personal data may be transferred to the acquiring entity as part of the transaction, subject to equivalent privacy protections being maintained by the successor entity.

Given the financial nature of the ovw108 platform, payment data receives a heightened level of protection. The following security measures and handling practices apply specifically to financial data:

• SSL/TLS Encryption: All data transmitted between your device and the ovw108 platform is protected by industry-standard SSL/TLS encryption. This applies to all deposit and withdrawal flows, account login, and KYC document submission.
• Tokenization: Where technically supported by the relevant payment provider, ovw108 employs tokenization to replace sensitive payment credentials with non-sensitive reference tokens, reducing the risk of exposure in the event of a data security incident.
• No Full Card Storage: ovw108 does not store full payment card numbers or CVV codes on its servers. For card-based transactions, payment data is handled exclusively by the relevant card network and issuing institution.
• Bank Transfer Verification: For bank transfer deposits via BCA, BRI, BNI, Mandiri, and CIMB Niaga, ovw108 verifies that the sending account name matches the registered Member name before crediting funds. Unmatched transfers are quarantined pending verification.
• E-Wallet Security: DANA, OVO, GoPay, ShopeePay, and LinkAja transactions are authenticated via each provider's own security layer. ovw108 stores only the transaction reference, amount, timestamp, and associated Member ID — not your e-wallet login credentials.
• Access Controls: Access to financial data within ovw108's internal systems is restricted to authorized personnel on a strict need-to-know basis. All access is logged and subject to periodic review.

Despite the measures described above, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. ovw108 will notify affected Members and, where required, relevant authorities, in the event of any data security incident that materially affects your personal data.

ovw108 uses cookies and similar tracking technologies to provide a functional, secure, and personalized experience on the platform. The following categories of cookies are used:

• Strictly Necessary Cookies: These cookies are essential for the platform to function correctly. They enable core features such as account login sessions, deposit flow continuity, and security token management. These cookies cannot be disabled without materially affecting platform functionality.
• Performance and Analytics Cookies: These cookies collect anonymized data about how visitors use the ovw108 platform — including which pages are visited most frequently, where users encounter errors, and how long sessions last. This information is used exclusively to improve platform performance and user experience.
• Functional Cookies: These cookies remember your preferences — such as your preferred payment method, language setting, and display preferences — to provide a more personalized experience on subsequent visits.
• Security Cookies: These cookies support ovw108's fraud detection and account security systems by recording device fingerprinting signals and flagging anomalous login behavior.

ovw108 does not use third-party advertising cookies or retargeting pixels that track your activity across other websites for the purpose of serving targeted advertisements. Cookies set by game technology providers (such as Evolution Gaming and Pragmatic Play) are limited in scope to the delivery of the specific game session and do not persist beyond the session.

You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair your ability to use the ovw108 platform. For a full list of cookies set by ovw108 and their individual retention periods, please contact our support team.

ovw108 retains personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized so that it can no longer be associated with any identifiable individual. Anonymized, aggregated data may be retained indefinitely for statistical and business intelligence purposes without constituting personal data processing.

As a data subject, you are entitled to exercise the following rights in respect of the personal data ovw108 holds about you. To exercise any of these rights, please contact our support team using the details in Clause 14. We will respond to all verifiable requests within 30 days of receipt. Where a request is particularly complex, we may extend this period by a further 30 days with prior notice.

ovw108 will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive. We may ask you to verify your identity before processing a request to ensure that personal data is not disclosed to an unauthorized party.

The ovw108 platform is strictly intended for adults aged 21 and over. ovw108 does not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you are not permitted to register an account, access the platform, or submit personal data of any kind to ovw108.

If ovw108 becomes aware that personal data has been submitted by an individual under the age of 21 — whether through a false declaration during registration or any other means — the following actions will be taken immediately:

• The relevant account will be suspended pending investigation.
• Any funds held in the account will be returned to the verified payment source after deduction of any amounts attributable to real-money wagers placed while underage.
• All personal data associated with the account will be deleted as soon as the investigation is concluded, except where retention is required by applicable law.
• The matter may be referred to the appropriate child protection authorities where legally required.

If you are a parent or guardian and have reason to believe that a minor in your care has registered on the ovw108 platform, please contact our support team immediately at [email protected] with all relevant details. We will treat such reports as the highest priority.

The ovw108 platform serves Members primarily located in Indonesia, and the majority of our data processing infrastructure is oriented toward the Indonesian market. However, as a platform that employs internationally licensed game technology providers and cloud-based infrastructure, some personal data may be transferred to, or accessible from, servers and service providers located outside Indonesia.

Where such international transfers occur, ovw108 ensures that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to that applied within Indonesia. These safeguards include:

• Contractual data processing agreements with all third-party processors, incorporating standard data protection clauses that bind the recipient to confidentiality and security obligations consistent with this Policy.
• Technical security measures — including encryption in transit and at rest — applied uniformly regardless of the geographic location of the processing infrastructure.
• Restrictions on sub-processing: third-party processors engaged by ovw108 are contractually prohibited from sub-contracting the processing of ovw108 Member data without prior written approval from ovw108.

By using the ovw108 platform, you acknowledge and consent to the transfer of your personal data to the jurisdictions described in this clause, subject to the safeguards detailed above.

ovw108 reviews this Privacy Policy periodically to ensure that it remains accurate, complete, and reflective of our current data processing practices and applicable legal requirements. When material changes are made to this Policy, we will notify registered Members by:

• Sending a notification to the email address associated with your ovw108 account at least 7 days before the updated Policy takes effect.
• Displaying a prominent notice on the ovw108 platform homepage and login page for a period of not less than 14 days prior to and following the effective date of the change.
• Updating the "Last Updated" date at the top of this page.

Your continued use of the ovw108 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must cease using the platform and contact ovw108 support to arrange the closure of your account and deletion of your data in accordance with Clause 10.

Minor changes that do not materially affect your rights or ovw108's core data processing practices (such as formatting improvements, clarifications of existing language, or updates to third-party provider names) may be made without advance notice, though the "Last Updated" date will always reflect the most recent revision.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ovw108 handles your personal data, please contact our support team through the following channel:

ovw108 targets a response to all privacy-related enquiries within 72 hours of receipt. Formal data subject rights requests as described in Clause 10 will receive a substantive written response within 30 days. Where additional time is needed due to complexity, you will be notified within the initial 30-day window.

For responsible gaming matters — including self-exclusion, account restrictions, or concerns about your own gambling behavior — please indicate this clearly when contacting support and your request will be handled as the highest priority by a specially trained agent. Full details of the tools and resources available to you are provided on the Responsible Gaming page.